How do I request a refund (iOS)?

You can request a refund directly from Apple by following these steps:

  1. Click the following link: https://expresslane.apple.com/GetproductgroupList.do
  2. Select "iTunes".
  3. Select "iTunes Store".
  4. In the next menu, select "Purchases, Billing and Redemption"
  5. Select "iTunes Store account billing"
  6. In the next menu, choose how you would like to continue your request with Apple.

Alternatively, you can use the 'Report a Problem' option on your iTunes receipt.

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